Refund policy
Refund Policy
Our 60-Day Money-Back Guarantee (pre-workout) If you're not happy with Bushido Pre-Workout, you can request a full refund of the product price within 60 days of delivery.
- Opened products are covered: you may open and try one tub per order.
- If your order included more than one tub, the additional tubs must be returned unopened to receive the full refund.
- One guarantee claim per customer.
Apparel and shakers Tees and shakers can be returned within 30 days of delivery if they are unused and in their original condition.
How to request a refund Email with your order number and the reason for your request. If a return is needed, we'll reply with return instructions within 2 business days. Please don't send items back before contacting us.
Damaged, defective or wrong items Contact us within 7 days of delivery with your order number and a photo, and we'll send a replacement or a full refund at no cost to you.
Refund timing Approved refunds go back to your original payment method within 5 business days of approval (or of our receiving any required return). Your bank may take a few extra days to post it. Original shipping charges are not refundable, except for damaged, defective or wrong items.
International orders The same guarantee applies. Import duties and taxes are not refundable. Customers in the European Union may also cancel within 14 days of delivery for any reason.
Questions? · 888-592-8744 Bushido Nation, LLC · 1831 Fort Canyon Road, Alpine, UT 84004, United States
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at josef@bushidonation.com.
